Data Pool vs Campaigns
Clarifies which page imports leads and which page reviews, filters, or exports them.
Find the route, the reason, and the next step.
Use the search and filters below to find quick answers, staff workflows, and user-facing explanations.
Search the help center
Filter articles and quick-reference cards by topic.
Billing records and payment flows
Shows users where to look for invoices, payment history, and new payment actions.
Dialer looks stuck on one lead
Starter triage notes for the "not moving past first lead" report.
Operator READY and browser requirements
Explains the persistent browser/phone operator flow, READY gating, and the supported browser setup.
Access and roles overview
Plain-language explanation of who uses which page and how access is usually granted.
FAQ page
Direct answers to the repeat questions staff and users keep asking.
No support cards match that search yet.
Starter FAQ topics
CSV imports
Use Campaigns to import CSVs. Use Data Pool to inspect our source and view/download cold leads.
Page access
Use Team Access to help with managing teams for org admins.
Billing pages
Billing Records is for history. Payment Portal is for making payments.
Operator READY
Prospects only dial when the operator is READY. If browser audio disconnects or the operator leg drops, autodial pauses immediately.